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12 September 2023 - 14:51
Epic games phone number for customer service
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Epic games phone number for customer service









epic games phone number for customer service
  1. #Epic games phone number for customer service how to#
  2. #Epic games phone number for customer service install#
  3. #Epic games phone number for customer service drivers#
  4. #Epic games phone number for customer service Patch#
  5. #Epic games phone number for customer service windows 7#

If none of those things work, email us with the following 3) If you haven’t recently, try rebooting your machine.

#Epic games phone number for customer service install#

2) If that doesn’t work, maybe a fresh Install (the game should be a relatively quick download).1) Try verifying file cache through Steam.

epic games phone number for customer service

Here’s some things to try before you email us.

  • Go into Nvidia Control Panel > Manage 3D Settings > Program Settings > Select Brawlhalla.exe > Scroll down to power management and select “Prefer Maximum Performance.”.

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  • If you continue to have problems email Nvidia Users Only.
  • Shut down any open web browsers that might be eating memory (I’m looking at you Google Chrome).

    • #Epic games phone number for customer service drivers#

  • Ensure you have the latest drivers for your video card installed.
  • If all else fails, send us your results to having framerate drops during gameplay.
  • If the router or network is blocking your traffic (this is common on school networks) try seeing if you can open up ports 23,000-24,000 and 33,000-34,000 for Brawlhalla, or contact your network admins to see if they can help.
    • If that works, you can usually alter the settings on your firewall or antivirus program to avoid the problem once you turn them back on.
  • If you think a firewall or antivirus on your machine could be the problem, try disabling them temporarily and see if you can make a connection.
    • We usually see one of two things that cause this.ġ) The firewall or antivirus rule on your machine blocking Brawlhalla from making connections.Ģ) The router or network you are using is blocking the ports that Brawlhalla attempts to connect on.
  • Send your pingtest results and other relevant information to Connect to Game Servers.
  • Find more help and information about Brawlhalla’s networking model on this post.

    • #Epic games phone number for customer service how to#

    Visit us at for more information on how to test your connection.Are you playing on a wireless connection? If so, try switching to an ethernet cable connection first.We’re a small team, but we’ll get to your issue as quicky as we can! Common Support Questions I’m having lag issues.

    #Epic games phone number for customer service Patch#

    Just know there can sometimes be a delay in responses during patch days or when the team it out at a big event like PAX. We check the support email inbox throughout each day and send off each ticket to the appropriate member of the team. If it’s a gameplay related bug with anything related to hurtboxes, hitboxes, gadget interactions or the like, attaching your replay file of the match in question is typically helpful.A Screenshot or video capture is always awesome.(I had been playing Ranked for half an hour, then I chose Random as my Legend, got into a game on King’s Pass and then everything died) Retracing what you were doing before you encountered the bug.A clear description of the bug you’ve found.So there are a few things that would really help us out: How to make your bug report awesome!įor us to track down and squash any bugs we need to be able to reproduce them. If you can’t find your problem listed a bug the best way to submit any kind of bug report, or to get in touch with us is to email much as we love hearing from players, if you reach out to a developer directly with a bug report we’ll still ask you email so that we have a record of the problem and we can get the right team member working on it. Something else How to submit a bug reportįIRST – Check the list above to see if you have a common issue or question before emailing us. You can find EAC customer support by following the link provided. Visit for help with more specific issues that you may be having. Keep in mind that you will not be able to play competitive game modes with EAC disabled. You can do this by right-clicking on the game in your steam library and entering -noeac to the “Launch Options” at the bottom of the “General” tab. If you do not meet these requirements, you won’t be able to play Ranked but you will still be able to play other game modes like Experimental 1v1.Īdd -noeac to the Steam launch options to disable Easy Anti-Cheat from running.

    #Epic games phone number for customer service windows 7#

    Make sure you’re on a 64-bit OS and have Windows 7 or later installed or run windows update.

  • Easy Anti-Cheat doesn’t run and I can’t play ranked.
    • You can do this by right-clicking on the game in your steam library, selecting “properties,” selecting “local files,” and then selecting “Verify integrity of game files…”
  • Easy Anti-Cheat says there’s a problem/bad or missing file on my computerįix by having Steam verify integrity of game files.
    • If that doesn’t work, see the next bullet point to learn how to verify the integrity of your game files. Re-launch Brawlhalla and make sure you select yes when prompted by Steam to make changes to your hard drive.
  • Brawlhalla does not start and it says “Easy Anti-Cheat is not installed”.
    • If you are having an issue with Easy Anti-Cheat, read the following:











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